Enthusiasts Zhang Hengheng, gentle Ma Dage … There is a "good neighbor commando" in the community, which has both temperature and speed.
On September 8th, Chengdu Spiritual Civilization Construction Office, Urban and Rural Community Development and Governance Committee of Chengdu Municipal Committee of the Communist Party of China, Chengdu Press and Red Star News jointly launched the activity of "Guarding an Epidemic-free Community, I will offer a trick", looking for good practices and experiences of community property, residents and volunteers to jointly protect an epidemic-free community.
Today, we focus on the Park Road community in Longquan Street, Longquanyi District, Chengdu. Facing the pressure of nucleic acid detection from more than 6,800 households and more than 28,000 people in 25 residential courtyards, Park Road Community established a "Neighborhood Commando" and a "Neighborhood Service Network". By recruiting residents’ volunteers, establishing a list of building neighborhood needs, and implementing a neighborhood service grid, it has safeguarded the harmony of neighborhood relations and the "epidemic-free" of the community.

▲ Volunteers take care of the elderly.
Enthusiastic Zhang Hengheng, gentle Ma Dage, good neighbor Zhou Popo … …
More than 200 volunteers formed a "good neighbor commando"
"We collect volunteers to set up ‘ Good neighbor commandos ’ At the beginning, there were one or twenty people in the group, followed by seventy or eighty people, and now there are more than two hundred people. " Speaking of "good neighbor commandos", Li Hongmei, secretary of the Party Committee of Park Road Community in Longquan Street, was full of pride. "In order to protect their homes, community residents are very enthusiastic. Now there are too many volunteers to use! "
Li Hongmei told reporters that there are 25 residential courtyards with more than 6,800 households and more than 28,000 people in Gongyuan Road Community, and there are only 15 community workers, so there is great pressure in the nucleic acid detection of all employees. "There are many people waiting in line, which will form a gathering of people; The queue time is long, and some residents are inevitably anxious. At this time, staff are needed to do order maintenance, guide access, and register information. "
As a result, Park Road community issued a call-up order for each community, recruited residents’ volunteers, and set up a sampling service "Neighborhood Commando". "Everyone is very active. Now there are more than 200 volunteers, which greatly relieves the pressure of large service volume, shortage of manpower and difficult scheduling. They are guides in nucleic acid detection, maintaining order and helping to register information; Usually they are civilized persuaders. When they see residents gathering to chat and not wearing masks, they will remind them. " Li Hongmei said.

▲ Volunteers maintain the order of nucleic acid testing team.
During the service of "Neighborhood Commando", a large number of enthusiastic residents emerged.
For example, "Enthusiast Zhang Hengheng". In the nucleic acid detection team, residents can always see her busy, either helping to push the wheelchair, running errands for people with mobility difficulties, or helping the elderly who have been standing for a long time to hold the bench … … Residents sometimes see that Zhang Hengheng is too tired and advise her to have a rest. She always waved her hand: "There are still many people who need my help."

▲ Volunteers take care of the elderly.
For example, "Gentle Brother Ma". Brother Ma is a famous "good temper" in the eyes of residents. Some residents don’t wear masks, or they have conflicts with others in the queue. Brother Ma will earnestly persuade them. The patient Ma Dage relied on "gentleness" to resolve the contradiction between one resident and another.
For example, "good neighbor Zhou Popo". When Zhou Popo’s downstairs neighbor suddenly fell ill, Zhou Popo immediately contacted the community workers, and after the workers came to the door, they helped to send the doctor … …
In this way, the "good neighbor commando" composed of community residents has become the foundation of community epidemic prevention.
Go home to do nucleic acid and go out for medical treatment … …
The 24-hour hotline handles the special needs of residents around the clock.
In order to provide a good service for special people and special needs, Park Road Community has established a list of neighborhood needs of buildings and made a real neighborhood service grid. At the same time, a 24-hour hotline has been set up. During the day, three staff members are fixed as "online white", and at night, 14 staff members are guarded in shifts to deal with medical treatment, epidemic prevention consultation, express shopping, psychological consultation, emergencies and other issues.
At 8: 30 pm on September 2, a resident got through the 24-hour hotline, and his tone was very anxious. "She said on the phone that her 5-year-old grandson hurt his head and she was very worried." Li Hongmei said that after understanding the situation, they immediately arranged for "neighborhood" rider volunteers to come to the door to send out the door. Considering that the elderly can’t take a taxi with their mobile phones, they also made a taxi for the elderly in advance, and finally the children got timely assistance.

▲ Thank you letter from my mother-in-law to the community workers.
"Our request is to send the medical certificate to the residents in less than 10 minutes, and the illness must be treated in time." Li Hongmei said that under such special circumstances, residents’ access to medical treatment must be guaranteed. "In order to save time, we are in ‘ Good neighbor commandos ’ Volunteers with battery cars were specially hired to serve as ‘ Neighborhood ’ Riders, who are responsible for sending out the door for community residents. "
Residents also called to apply for home nucleic acid services. Mothers who are confined at home, patients with mobility problems, and elderly people … … All residents who need to go to the door to do nucleic acid, the community has made a ledger, and arranged a medical staff to follow up. "Now there are about 100 people in the community who ask for nucleic acid every day, and each of us has recorded it clearly in the ledger." Li Hongmei said. "At the same time, we take sampling in different buildings by time, residents should take the number and check it, ‘ Hyperbola ’ The way of queuing will realize the orderly diversion of residents, avoid crowds getting together, chaotic sequences, and cross teams, so that no one will miss the nucleic acid test. "
In this way, the Park Road community not only protects the community epidemic prevention and control network, but also maintains a warm neighborhood.
Guard the "epidemic-free community", please make a move.
Is your community an epidemic-free community? Are there any people and stories around you who have contributed wisdom to the prevention and control of epidemic situation in the community?
We hope that everyone who has ideas will participate in the recommendation or self-recommendation, whether it is the good experience around you or the good housekeeper who moved you … … I hope we can work together to protect and strive for an epidemic-free community, an epidemic-free community and an epidemic-free street.
Everyone is the first responsible person for self-health, and everyone is a key link in epidemic prevention and control. Your idea is very important!
Let’s take action and let the city fireworks return as soon as possible!
Red Star journalist Peng Jing





















